Shipping policy

Shipping Policy

Thank you for shopping with us! We’re committed to getting your order to you quickly and efficiently. Here’s everything you need to know about our shipping policies:

Order Processing

  • Processing Time: Orders are typically processed within 1-3 business days. During high-volume periods (like sales or holidays), processing may take up to 5 business days.
  • Order Verification: All orders are subject to order verification, which may slightly extend processing time.

Shipping Rates and Delivery Estimates

We offer multiple shipping options to fit your needs:

  • Standard Shipping

    • Cost: $[enter amount or specify free]
    • Delivery Estimate: [e.g., 3-7 business days]

  • Expedited Shipping

    • Cost: $[enter amount]
    • Delivery Estimate: [e.g., 2-3 business days]

  • Overnight Shipping

    • Cost: $[enter amount]
    • Delivery Estimate: 1 business day

Note: Delivery times are estimates and may vary based on factors like weather, postal delays, or location.

International Shipping

  • We currently do not offer international shipping.
    • Customs fees, import duties, and taxes may apply for international orders and are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Use this number to track your order directly on the shipping carrier’s website.

Address Changes

Please ensure your shipping address is correct at checkout. If an address change is needed, contact us within 24 hours of placing your order.

Lost or Delayed Packages

We are not responsible for shipping carrier delays. However, if your package is significantly delayed, please reach out to us, and we will do our best to assist.

Contact Us

For questions about your order or our shipping policy, reach out to our customer service team at hello@buttercreations.com.